MultiChoice Malawi and PEP Malawi have officially announced a partnership to enable DStv and GOtv customers to make payments for their monthly subscriptions and top up their DStv BoxOffice accounts at PEP stores nationwide.
According to MultiChoice Malawi managing director Gus Banda, the partnership has been introduced to provide increased access to DStv and GOtv customers that fit their lifestyles and locations.
This comes at a time when restrictions on group activities and access to public places are being observed due to the COVID-19 pandemic.
“At Multichoice Malawi, every decision is made with its customers at heart, and the business is embracing this new solution for customer convenience. We understand the demand for real-time customer service and providing payment platforms that suit different lifestyles.
“The partnership with PEP Malawi is another way of delivering value to our customers by making great entertainment more accessible in Malawi,” Banda said.
PEP Malawi general manager Obino Mwamba echoed Banda’s sentiments: “With over 16 stores nationwide, PEP Malawi strives to be the friendliest, most accessible discount retail destination in Malawi. All of us at PEP Malawi are very enthusiastic about the new partnership and all the possibilities it entails for DStv and GOtv customers. We look forward to many happy years with MultiChoice.”
According to Banda, in appreciation of the tough times in Malawi, MultiChoice is adding value to its customers at a time when they need it.
“As a way of thanking its valued customers for their continuous support, active and disconnected DStv and GOtv customers automatically get upgraded to the higher package at no extra cost once they pay for their current package,” he said.
Multichoice has completely closed it offices over the pandemic.