Standard Bank introduces Unayo a digital mall

Phillip Madinga

Standard Bank PLC, has launched Unayo, a services platform that connects businesses, customers and communities and provides a single hub for economic activity. It facilitates ease of transacting when paying for goods and services, money transfers and disbursements.

Introducing Unayo to Malawians, the bank's CEO Phillip Madinga said the innovation aims at redefining the banking sector by creating new frontiers to serve Malawians better and wider but also connect the various ecosystems in the country. 

“Unayo is a revolutionary services platform that enables us solve a range of problems faced by communities when handling their financial needs. By its very name Unayo is Swahili for “You Have It”, or Ulinayo in vernacular. The solution literally puts the power in Malawians’ hands to improve their financial wellbeing and embrace them in a growing and thriving economic ecosystem."

One can register with Unayo as a merchant or  a customer and can transact with everyone in Malawi from any mobile network. 

The platform also allows customers to move money using Cash In and Cash Outs, and pay friends, family and merchants, and Electronic Money Transfers.

“Through this innovation we are reiterating the fact that we are more than a bank and an ecosystems driver that connects different customers and market players across the ecosystem.”

He further pointed out that that the bank is simultaneously addressing issues of financial inclusion and job creation through this innovation.  

"We are bringing as many Malawians as possible into the banking system via modern technologies. No one should be left behind when it comes to accessing banking services either as a merchant or customer or beneficiary.”

In his remarks, Reserve Bank of Malawi Deputy Governor, Grant Kabango commended Standard Bank for being a driver of change via modern innovations and technologies.

“Unayo Platform comes as a timely intervention to a sector that is dynamic and in need of new ideas to improve delivery of modern financial services. Currently, only two million of out of the country’s total population of 19 million are bank customers meaning penetration is still very low. We are convinced that Unayo has come to help in reversing that anomaly by taking banking straight to the people and doing so through modern means,” he said.

One needs a mobile gadget, mobile number and Personal ID to join Unayo. Registration is by dialing *247# and follow the prompts while the mobile App, can be downloaded from the app store.